Yes, we offer worldwide shipping. If you’re interested in purchasing in bulk, please get in touch with us to discuss your requirements.

Unfortunately, due to food safety regulations, we cannot accept exchanges or returns on any orders. This policy ensures that all our products remain fresh and safe for consumption.

If your order is damaged in transit or there’s an issue with the product, please contact us within 48 hours of receiving your order. Be sure to provide photos or videos of the damaged items, and we will replace them free of charge.  

If your order is damaged in transit or there’s an issue with the product, please contact us within 48 hours of receiving your order. Be sure to provide photos or videos of the damaged items, and we will replace them free of charge.  

For international orders, customs charges, VAT, and import duties may apply depending on the destination country. These charges are the responsibility of the buyer and are not included in the price of the product or shipping fees. Please check with your local customs office for more information.  

Yes, we offer gift wrapping for special occasions such as Eid, weddings, and other celebrations. You can select this option during checkout or include it in your wholesale order request. Customised messages can also be included upon request.  

Here can be a brief but clear response to the question, giving customers a quick answer without unnecessary details.

Absolutely! We specialise in providing premium dates for weddings, corporate events, and other special occasions. We can also customise packaging and labelling to suit your event. Contact us with your requirements, and we’ll help make your occasion extra special.  

Dates are a natural product, and variations in colour, texture, and size can occur between batches. These differences are normal and do not affect the quality or taste of the product.

The size of dates can vary naturally depending on the harvest and the growing conditions for that season. We ensure that all dates meet our quality standards, regardless of size.

We offer a range of premium dates, including:

 
Ajwa Dates: Soft and mildly sweet, these dates hold great spiritual and health significance.  

Medjool Dates: Known for their large size, caramel-like flavour, and soft texture.  

Other Varieties: We also provide speciality dates such as stuffed or chocolate-covered options for a unique treat.  
If you’re unsure which type suits you, feel free to reach out for guidance!  

The right date for you depends on your preference:  
- If you’re seeking a traditional and spiritual choice, *Ajwa dates* are ideal.  
- For a sweet and indulgent experience, *Medjool dates* are perfect.  
- If you’re looking for something unique, try our *stuffed or flavoured dates*.  

Our dates are sourced from a single, blessed farm near Masjid Nabawi in Madinah, ensuring authenticity and premium quality. During busy periods, we may source from other trusted local farms to meet demand while maintaining our high standards.

Yes, all our dates are grown using ethical and sustainable farming practices. We ensure that our workers are treated fairly and that the land is respected throughout the cultivation process.  

To maintain freshness, store your dates in a cool, dry place, away from direct sunlight. For extended shelf life, you can refrigerate them in an airtight container between 0-2 degree celsius.

Wholesale buyers can contact us directly with the following details:  
- Product selection (type of dates required)  
- Quantity  
- Delivery address  
- Any additional requirements  
We’ll provide you with a tailored quote and delivery schedule.  

Yes, once your order is dispatched, we will provide you with tracking details to monitor the delivery progress.  

Yes, for wholesale and special occasion orders, we can accommodate specific packaging or labelling requests. Please let us know your requirements when placing your order.