Welcome to Salahuddin Dates. By placing an order with us, you agree to the following terms and conditions:
1. Orders and Payment
- All orders are subject to availability.
- Payment must be made in full before orders are processed and dispatched.
2. Returns and Refunds
Food Safety Policy: As we deal with food products, we are unable to accept returns once the product has been delivered. This policy ensures the safety and hygiene of our products.
Damaged or Incorrect Products: If your order arrives damaged, or there is an issue with the product, please contact us within 48 hours of receipt. We will replace the damaged or incorrect item free of charge.
- Proof of damage (e.g., photos) may be required to process replacements.
3. Shipping and Delivery
- Delivery times may vary depending on your location.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
4. Liability
- We strive to ensure that all product descriptions and information are accurate. However, we are not liable for any minor variations in appearance or size due to the natural nature of the products.
5. Changes to Terms
- We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.